Every time we were talking with tech support, they could only walk us through the same steps. After even more hours on the phone with tech support, then customer service (I was steamed), only to be switched back the tech support (who tried to help but was unsuccessful), we were told that a ticket would be written and we could expect an email to resolve the issue. How is that pending as we are redoing the process? So we leave and the day after we get home, we go through the process again. After well over an hour online with a rep that could only read from a script (she did not listen to our problem), she said that the account was pending and to try back in 24-48 hrs and enter in the information again. By setting up the mobile app, both accounts became unlinked, as well as the payment information. The following day, before departure, we tried to pay both accounts. Finally got one account activated before leaving on trip. Could not link, so we called technical support. Every month, we go online and pay both accounts through our separate payment account. We have two accounts and have been with CITI for over 12 years. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at. Review our privacy notice at and our notice at collection at to learn more about privacy at Citi. Your trust and confidence in how we collect, use, and share information about you is a priority. **Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. * Features are available today on a limited basis. PIN Reset: Reset your debit card PIN from your mobile deviceĮnable Touch ID® or Face ID® for a fast and safe way to access your account Stay informed with Account Alerts: Choose the alerts you want and even when you want themĬhange your credit card due date: Choose the beginning, middle, or end of a monthĬiti® Quick Lock: Lock or unlock your lost or misplaced card Make payments, including automatic payments, and transfers.ĭispute credit card transactions if ever needed and track the status
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Spending insights*: Track your spending habits and trends across your accountsīill management*: View and manage your bills and recurring payments in one placeįICO® Score : Citi credit card customers can view their FICO® Score for free Make same-day or scheduled payments easilyĪggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances Mobile Check Deposit: Quickly and easily deposit checks from anywhereĪTM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.Īccount Information: View your statements, check balances and recent activity Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.** All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branchĬard Replacement: Request a new card if your original is lost, stolen or damagedĬiti Mobile® Snapshot: Quickly review key account info – without having to sign in every time
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